Frequently Asked Questions

We sell at the official MSRP (Manufacturer's Suggested Retail Price) — the price recommended by the manufacturer. Many other stores charge reseller markups of 50–100% above this. No hype tax, no scalper pricing — just the official retail price.

MSRP stands for Manufacturer's Suggested Retail Price — the price recommended for a product. For example, an Elite Trainer Box has an MSRP of $49.99. That's exactly what you pay here, nothing more.

Never. No matter how in-demand a set becomes, we will not charge above MSRP. If a set sells out, we mark it as sold out — we don't inflate the price.

We offer a 10% discount on your first order when you subscribe to our email list, plus early access to drops and restocks. Occasional promo codes are sent to subscribers.

We enforce a limit per address on high-demand products to ensure fair access for all collectors and to prevent bulk buyers from clearing stock before regular customers can order.

Orders can be cancelled or modified within 2 hours of being placed, before they enter processing. After that we're unable to make changes. Contact us as soon as possible.

When you pre-order, your payment is taken to lock in the price, and your order ships on or around the official release date — even if it sells out at launch.

We accept all major payment methods: Visa, Mastercard, Maestro, American Express, and Apple Pay. All payments are processed securely via Shopify Payments.

Orders are processed within 2–3 business days. You'll receive a tracking number as soon as your order is dispatched.

Yes — free shipping on all orders above $60. Orders below $60 have a standard shipping fee calculated at checkout based on your location.

Delivery to the USA is typically up to 10 days after dispatch. International times vary by destination and are shown at checkout. These are estimates and may vary during peak periods.

Every order is carefully packed to prevent damage. Booster boxes and ETBs are padded and protected. We treat every order as if it were our own.

Yes. Every product is official, sealed, and sourced through official distribution channels. Guaranteed authentic or your money back.

Yes — every product ships factory sealed, untouched, and in original condition. We never open, repack, or tamper with any products.

We accept returns on unopened, sealed products within 60 days of delivery. Once a product has been opened, we can't accept a return. Contact support with your order number to start a return.

Please photograph the damage and contact us within 48 hours of receiving your order. We'll replace the item or issue a full refund.

Once a return is approved, refunds are processed within 2–3 business days. The time to appear in your account depends on your bank, typically 3–5 additional business days.

No — you can check out as a guest. An account lets you track orders, view history, and check out faster next time.

Subscribe to our email list for 48-hour early access to restocks, new set notifications, and 10% off your first order. Sign up at the bottom of our homepage — it's free.

You'll receive a shipping confirmation email with a tracking link when your order is dispatched. You can also track via your account's order history.